Lenovo Honored for Outstanding Customer Satisfaction by VARBusiness Readers

RESEARCH TRIANGLE PARK, N.C., August 24, 2005 – Lenovo today announced that the company has been recognized by readers of CMP Media’s VARBusiness for outstanding customer satisfaction and has been selected as an Annual Report Card (ARC) award winner.

Lenovo was honored for superior ‘Product Innovation, Support and Partnership’ in the Mobile Computers category at an awards ceremony held on August 23, at the XChange 2005 Conference in Orlando, Fla.

“The VARBusiness Annual Report Card is the industry standard for measuring excellence,” said Publisher Robert C. DeMarzo, VARBusiness. “It is a meaningful benchmark because the winning companies are selected by their customers.”

Now in its 20th year, the VARBusiness ARC Awards recognize partner programs in 19 product and service categories. More than 5,000 systems integrators, IT consulting organizations, value-added resellers, solution providers and software developers evaluated more than 80 market-leading vendors to select this year’s winners.

“It’s an honor for Lenovo to be recognized by our channel partners and with their help, we look forward to improving our customer satisfaction even further,” said Steve Mungall, vice president, solution provider sales, Lenovo. “‘Product Innovation, Support and Partnership’ are cornerstones of Lenovo’s business philosophy and acknowledgement of our progress in these areas is very motivating.”

For more information on the ARC award, please see www.varbusiness.com/arcwinner .

Research was conducted by Bernett Research Services, a Boston-based data collection company, and Answers Research, the Solana Beach, Calif.-based market research and consulting firm.

About Lenovo Lenovo (HKSE: 992)(ADR: LNVGY) is the world’s third-largest personal computing company. Formed by Lenovo Group’s acquisition of the former IBM Personal Computing Division, the company has major research centers in Yamato, Japan; Beijing, Shanghai and Shenzhen, China; and Raleigh, North Carolina, and develops, manufactures and markets reliable, high-quality, secure, and easy-to-use technology products and services. For more information, see www.lenovo.com .

About VARBusiness Magazine For the past 18 years, VARBusiness’ strategic resources have been the gateway to the Solution Provider community. VARBusiness provides strategic insight for technology integrators through industry-defining research, in-depth editorial, channel events and innovative Web services, enabling these IT professionals to make educated decisions for their businesses, partnerships and customers. VARBusiness has been the recipient of numerous industry awards for both editorial content and design. Additional information about VARBusiness products, events and services, is available at its Web site, www.varbusiness.com .


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